At 3fachai, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
Last Updated: January 1, 2026Six principles that guide how 3fachai handles your personal data every single day.
3fachai fully complies with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. Your data is handled in accordance with the standards set by the National Privacy Commission (NPC).
All data transmitted between your device and the 3fachai platform is protected using industry-standard TLS encryption. Sensitive data at rest is encrypted using AES-256 to prevent unauthorized access.
3fachai does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate and improve the 3fachai platform and to comply with legal obligations.
As a 3fachai player, you have the right to access, correct, delete, and port your personal data. You may also object to certain types of processing. We honor all valid data rights requests within the timeframes required by law.
We tell you exactly what data we collect and why. There are no hidden data practices at 3fachai. This Privacy Policy is written in plain language so every Filipino player can understand how their information is used.
You may request the deletion of your personal data from 3fachai's systems at any time, subject to our legal retention obligations. Verified deletion requests are processed within 30 days of receipt.
This Privacy Policy applies to all personal data collected by 3fachai through the 3fachai website, mobile application, and any related services. By registering for a 3fachai account or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
3fachai ("3fachai," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the 3fachai platform (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal data in connection with your use of the Platform.
This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as well as the guidelines issued by the National Privacy Commission (NPC). It should be read together with our Terms & Conditions, which govern your use of the 3fachai Platform.
We encourage you to read this Privacy Policy carefully and in full. If you have any questions about how 3fachai handles your personal data, please contact our Data Protection Officer using the details provided in Section 15 of this Policy.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, 3fachai is the personal information controller responsible for the personal data collected through the Platform. As the personal information controller, 3fachai determines the purposes and means of processing your personal data.
3fachai has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. The contact details of our DPO are set out in Section 15 of this Policy.
3fachai collects the following categories of personal data in connection with your use of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, transaction notifications, support |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud prevention, service improvement |
| Usage Data | Games played, wager amounts, session duration, login history | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
3fachai does not collect sensitive personal information (as defined under RA 10173) unless strictly necessary for compliance with legal obligations, such as anti-money laundering regulations. Where sensitive personal information is collected, we will obtain your explicit consent and apply heightened security measures.
3fachai collects personal data through the following means:
3fachai uses your personal data for the following purposes:
3fachai processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:
3fachai does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
All third parties with whom 3fachai shares personal data are required to handle such data in accordance with applicable data protection laws and are prohibited from using your data for any purpose other than the specific purpose for which it was shared.
3fachai uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the 3fachai website. We use the following types of cookies:
You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 3fachai Platform. For more information about managing cookies, refer to your browser's help documentation.
3fachai retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes as it can no longer be linked to any individual.
3fachai implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:
While 3fachai takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for keeping your 3fachai login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 3fachai will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 3fachai:
Request a copy of the personal data 3fachai holds about you and information about how it is processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Request that we restrict the processing of your personal data in certain circumstances, such as while a dispute about accuracy is resolved.
To exercise any of your data rights, please submit a written request to our Data Protection Officer using the contact details in Section 15. We will respond to all valid requests within thirty (30) days of receipt. We may request proof of identity before processing your request to protect against unauthorized access to your data.
If you believe that 3fachai has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The 3fachai Platform is strictly intended for individuals who are at least 21 years of age, in accordance with PAGCOR regulations and Philippine law governing casino-style gambling. 3fachai does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the 3fachai Platform, please contact us immediately using the details in Section 15.
3fachai enforces strict age verification procedures. All players are required to submit valid Philippine government-issued identification confirming they are 21 years of age or older before accessing real-money games.
3fachai primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to, or accessed by, service providers located outside the Philippines — for example, cloud infrastructure providers or cybersecurity specialists.
Where personal data is transferred outside the Philippines, 3fachai ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries recognized as providing an adequate level of data protection.
By using the 3fachai Platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.
3fachai reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or the features of the Platform. When material changes are made, we will notify registered players by email or through a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.
The date of the most recent revision is indicated at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how 3fachai protects your personal data. Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 3fachai handles your personal data, please contact our Data Protection Officer:
For complaints that cannot be resolved directly with 3fachai, you may contact the National Privacy Commission of the Philippines at their official website or offices. The NPC is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Your data is safe with us. Join the 3fachai community and enjoy fair, secure, and exciting online casino games built for Filipino players.
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