At 3fachai, we believe that gaming should always be fun — never a source of stress, financial hardship, or harm. Our Responsible Gaming program gives every Filipino player the tools, knowledge, and support they need to stay in control.
Age Requirement
3fachai strictly enforces the PAGCOR-mandated minimum age of 21 years for all casino-style gaming in the Philippines.
3fachai provides six powerful tools to help you manage your gaming activity and stay in control at all times.
Set daily, weekly, or monthly deposit limits on your 3fachai account to keep your spending within a budget you're comfortable with. Limits take effect immediately and can only be lowered instantly — increases require a 7-day cooling-off period.
Configure session duration alerts so you receive a reminder when you've been playing for a set amount of time. Once your session limit is reached, 3fachai will prompt you to take a break before continuing.
If you feel you need a break from gaming, you can request a temporary self-exclusion (30 days, 90 days, or 6 months) or a permanent self-exclusion through our support team. Self-exclusions cannot be reversed during the exclusion period.
Periodic on-screen notifications remind you of the time elapsed during your gaming session and your net win/loss position. Reality checks help you stay aware of how long you've been playing and how much you've spent.
Set a maximum loss threshold for a given day, week, or month. Once your loss limit is reached, 3fachai will automatically suspend your gaming session for the remainder of that period to prevent further losses.
Take a short break from 3fachai without committing to a full self-exclusion. Cooling-off periods of 24 hours, 48 hours, or 7 days are available. During a cooling-off period, you cannot log in or place bets on the Platform.
Under PAGCOR regulations and Philippine law, casino-style gambling is strictly reserved for individuals who are 21 years of age or older. 3fachai takes this requirement seriously and enforces it rigorously across every aspect of the Platform.
Every new 3fachai player is required to complete a Know Your Customer (KYC) verification process before accessing real-money games. This process requires submission of a valid Philippine government-issued ID — such as a PhilSys National ID, passport, driver's license, or SSS/GSIS card — to confirm both identity and age.
Accounts found to belong to individuals under the age of 21 will be immediately suspended, all funds will be frozen pending investigation, and the matter will be reported to the relevant regulatory authorities. 3fachai does not tolerate underage gambling under any circumstances.
If you are a parent or guardian and suspect that a minor in your household has accessed the 3fachai Platform, please contact our support team immediately at [email protected].
Create your 3fachai account with your real name, date of birth, and contact details. All information must be accurate and truthful.
Upload a clear photo of your valid Philippine government-issued ID. 3fachai accepts PhilSys ID, passport, driver's license, SSS/GSIS card, and PRC ID.
Our KYC team reviews your submission, typically within 24 hours. Your date of birth is verified against your ID to confirm you are 21 years of age or older.
Once verified, you gain full access to 3fachai's games and features. Unverified accounts are restricted from real-money play.
Gaming should be entertainment — not an escape. Here are some signs that gambling may be becoming a problem.
If you recognize any of these signs in yourself or someone you know, please reach out to our support team or use the self-exclusion tools available on your 3fachai account. Gambling is addictive. Know when to stop.
Answer these questions honestly to reflect on your gaming habits.
1. Do you gamble with money you cannot afford to lose?
2. Have you ever tried to win back money you lost gambling?
3. Has gambling ever caused problems with your family, work, or finances?
4. Do you feel the need to gamble with larger amounts to get the same excitement?
5. Have you ever hidden your gambling activity from people close to you?
If you answered "Yes" to any of the above questions, we encourage you to use 3fachai's responsible gaming tools or contact our support team for assistance. This self-assessment is for reflection purposes only and is not a clinical diagnostic tool.
Setting up your responsible gaming preferences on 3fachai is quick and straightforward. Here's how to get started.
You are never alone. These resources are available to help you or someone you care about.
Our responsible gaming support team is available 24/7 via live chat on the Platform. Reach us also at [email protected] for confidential assistance.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines, including player protection programs.
The National Center for Mental Health (NCMH) in the Philippines provides free mental health support. Their 24/7 crisis hotline is available to anyone experiencing gambling-related distress.
Gamblers Anonymous Philippines offers peer support groups and a 12-step recovery program for individuals struggling with compulsive gambling. Meetings are held in Manila, Cebu, and Davao.
Gaming at 3fachai is meant to be a source of entertainment and excitement — not a way to make money, solve financial problems, or cope with stress. Please always gamble within your means and never chase your losses.
⚠ Gambling is addictive. Know when to stop.
Ready to play? Set your limits, know your boundaries, and enjoy the best of 3fachai's games with full confidence that we have your back.
Must be 21 years or older · Gambling is addictive. Know when to stop.